MyCare Medical Group | A Quality-Focused Primary Care Network
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Frequently Asked Questions
Choosing concierge medicine is an important decision. Find clear answers about membership, benefits, insurance and what to expect from MyCare Concierge.
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Understanding MyCare Concierge
What is concierge medicine?
What makes MyCare Concierge different?
MyCare Concierge adds enhanced membership services and a more personalized wellness experience to the care you receive.
Every membership includes an annual Concierge Physical, along with the additional services and benefits described on this website and in the Membership Agreement. Your physician serves as the coach and quarterback of your care team and remains at the center of your medical care, while MyCare Concierge staff support the non-medical aspects of your membership.
It is a more thoughtful, connected approach built around a simple belief: healthcare should still feel human.
What does it mean to feel “known” by my physician?
Feeling known means your healthcare experience is shaped by more than a diagnosis or the reason for today’s appointment.
It means having a physician who understands your medical history, goals, concerns and the circumstances that may affect your well-being.
Because your physician knows you, you spend less time feeling as though you are starting over each time you come to the office—and leave with a clearer understanding of your health and what comes next.
Is concierge medicine only for people with serious health conditions?
No. Concierge medicine is not only for patients with chronic medical conditions.
The program can offer meaningful support to members managing ongoing health concerns, but it can also benefit patients who want to be more proactive about prevention, wellness and long-term health.
Many members simply want a healthcare experience that feels more personal, thoughtful and connected.
Already a member?
We’re here to help.
Our concierge team can assist with membership payments, billing questions, contact information updates, Membership Agreement questions and other non-medical membership needs.
For appointments, prescription requests, test results, symptoms or other medical questions, contact your physician’s office directly.