Last Revised: 8/10/2026

Welcome to our website! We appreciate your interest in our company and services.

MyCare Medical (“MyCare,” “we,” “us,” or “our”), which includes Florida Elite Management, LLC for itself and on behalf of its subsidiaries, affiliates and affiliated physician practices, is committed to protecting the privacy and security of information entrusted to us. This Privacy Notice (“Notice”) explains how we collect, use, disclose, and protect Personal Data and Protected Health Information (“PHI”) when you interact with our website, mobile applications, patient-facing tools, and online services (collectively, the “Services”).

This Notice applies to all users of the Services located in the United States. For information about how we use and disclose PHI under the Health Insurance Portability Act (“HIPAA”), please review our HIPAA Notice of Privacy Practices (“NPP”).

1.Scope of This Privacy Notice

This Notice applies to:

• Personal Data collected through our public website
• Personal Data collected through online forms, appointment requests, symptom checkers, and patient-facing tools
• Personal Data collected through cookies, analytics, and tracking technologies
• Personal Data collected for marketing, advertising, and website optimization
• Personal Data collected from individuals located in Texas and Florida

This Notice applies specifically to the www.mycare.us website (the “MyCare Website,” “Website,” or “Site”), and not to any other third-party web sites that may be accessible from here. Therefore, if you are directed to another site outside of this site, MyCare cannot guarantee the privacy practices of those sites meet our standards. MyCare encourages users to read the privacy notices for any site prior to using the site.

This Notice does not apply to PHI collected or used for treatment, payment, or healthcare operations. PHI is governed by our HIPAA NPP, which can be accessed by clicking here on “MyCare HIPAA NPP”.

2. Categories of Personal Data We Collect

We may collect the following categories of Personal Data:

A.Identifiers

Name, email address, phone number, mailing address, IP address, device identifiers.

B.Internet or Device Activity

Browsing history, pages viewed, clickstream data, session duration, referring URLs.

C.Sensitive Personal Data (Non-PHI)

Health-related information submitted through non-HIPAA forms, precise geolocation (if enabled), biometric identifiers (if used for authentication).

D.Commercial Information

Appointment requests, service inquiries, marketing preferences.

E.Inferences

Preference, interest, website behavior patterns.

3.How We Collect Personal Data

We collect Personal Data through:

• Online forms and patient-facing tools
• Cookies, pixels, and tracking technologies
• Googe Analytics
• Log files and server activity
• Voluntary submissions (e.g., job applications, contact forms)

Because our website uses Google Analytics and includes patient-facing tools, certain interactions may involve health-related data that is not PHI but is still protected under federal and state laws, information and data that may be defined as “Personally Identifiable Information” (“PII”) or “Personal Data”.

4.How We Use Personal Data

A.Service Delivery

Responding to inquiries, scheduling appointments, operating patient-facing tools, providing requested services.

B.Website Operations

Maintaining and improving the Services, debugging, security monitoring, analytics.

C.Marketing and Communications

Sending service updates, marketing communications (with opt-outs), and personalizing website content.

D.Legal and Compliance

Detecting fraud, complying with legal obligations, responding to regulatory requests.

5.Tracking Technologies & Analytics

We use cookies, pixels, and analytics tools, including Google Analytics, to understand how users interact with our Services.

Click “here” for additional information on cookies, pixels, and Google Analytics.

Because our website includes patient-facing tools, certain interactions may involve health-related information.

We take steps to prevent the transmission of PHI to third-party tracking technologies. However, health-related browsing behavior (e.g., visiting pages about conditions or treatments) may be considered “health information” under the FTC Health Breach Notification Rule (HBNR) and certain state laws.

Your Choices

You may opt out of:

• Targeted advertising
• Sale or sharing of Personal Data
• Profiling for marketing purposes

Instructions are provided in Section 11.

6.How We Share (“Disclose”) Personal Data

We may share Personal Data with:

• Service providers (hosting, analytics, IT, marketing)
• Payment processors
• Business partners (with consent)
• Affiliates and subsidiaries
• Regulators or law enforcement (as required by law)
• Successor entities in mergers or acquisitions

We may engage in the sale or disclosure of Personal Data as permitted by applicable federal and state laws. Any such sale or disclosure will occur only in compliance with legal requirements, including providing required notices, honoring individual rights to opt-out of the sale of Personal Data where applicable, and limiting such activities to purposes authorized under federal law (including HIPAA), Texas law,  and Florida law. We do not sell Personal Data in any manner prohibited by law, and we do not sell Protected Health Information (PHI) as defined under HIPAA.

7.Your Rights (Texas and Florida Residents)

A.Access

Request a copy of Personal Data we have collected.

B.Correction

Request correction of inaccurate Personal Data.

C.Deletion

Request deletion of Personal Data, subject to legal exceptions.

D.Portability

Request a portable copy of Personal Data.

E.Opt-Out Rights

You may opt out of:

• Sale or sharing of Personal Data
• Targeted advertising
• Profiling for marketing or analytics

F.Appeal Rights
If we deny your request, you may submit an appeal.

8.Additional Texas Resident Rights

Texas residents are entitled to:

• Clear disclosure of sensitive data processing
• Opt-out of targeted advertising and profiling
• Notice of any sale or sharing of Personal Data
• Enhanced protections for health-related information

We comply with the Texas Medical Records Privacy Act (“TMHRA”) for any medical information collected outside HIPAA.

9.Additional Florida Resident Rights

Florida residents are entitled to:

• Disclosure of automated decision-making
• Disclosure of data-broker relationships
• 30-day breach-notification rights under the Florida Information Protection Act of 2014 (“FIPA”)
• Opt-out of targeted advertising and profiling

We do not knowingly sell or share minor’s Personal Data.

10.Data Retention

We retain Personal Data only as long as necessary to:

• Provide requested services
• Meet legal and regulatory obligations
• Maintain security and fraud-prevention systems

Retention periods vary by category and are available upon request.

11.Exercising Your Rights

You may submit privacy requests by contacting:

Email: privacy@mycare.us

Subject Line: “Privacy Rights Request”

We may require identity verification.

12.Security Measures

We use administrative, technical, and physical safeguards, including:

• Encryption
• Access controls
• Secure network architecture
• Monitoring and logging
• Information Security and Privacy policies and procedures

13.Children’s Privacy

Our Services are not intended for children under 16 years of age.

We do not knowingly collect Personal Data from children under 16 years of age.

 14.International Users

 If you access the Services from outside the United States, your information will be transferred to and processed in the United States.

15.Changes to This Notice

MyCare may update this Notice periodically to maintain alignment with evolving state and federal regulations and company privacy policies.

The “Last Update” date reflects the most recent revision.

16.Contact Us

If you have questions or concerns, regarding this Notice, your privacy, or any rights afforded you by state or federal law, contact:

Email: privacy@mycare.us

Effective Date: August 17, 2026

Previous Updates: 8/7/23, 12/5/24, 2/1/26